I am a member of the public that has been asked to set up a Payment Plan.

If you have received an email and/or a text from us and your council or local authority to say that you have an outstanding amount to pay, we can assure you that this is a legitimate request.

We have partnered with councils throughout the UK to offer you an easier way to pay what you owe.

If you disagree with the amount stated or have any other questions, please contact your local authority on the numbers or email address on the communication sent to you.

Payment Plan for Consumers

Making it easy for you to pay.

  • Pay what you can afford each month.
  • Easy to manage from your smart phone.
  • All plans are pre-approved by your creditor.
  • Quick and easy to set-up.

I knew that I owed for my Council Tax, but the amount they wanted each month I just couldn't manage and I was really worried about bailiffs coming to my house. When I got the email from Payment Plan saying that they could help me pay, I was hopeful that I could pay what I could afford on a plan each month and it couldn't be easier to set up. What's best is the peace of mind I now have, knowing that it's been sorted out and I don't have to worry any more.

Five star review

Karen Wright - Resident

Feature List

Access to your own account

Log in to your account at any time to see what you have paid and what you owe, change payment method etc.

Pay what you can afford

Your council has already pre-approved the minimum payment and maximum term, so you can fit payments around your budget.

Peace of mind

No more letters and phone calls chasing you for Council related debts

Help your Council

Councils all over the UK are struggling with debts owed to them by their residents - the money goes towards keeping your local town or village ticking along - you need them just as much as they need you!

100% Secure

All transactions are carried out via Stripe and information uploaded is protected by the latest online security protocols to comply with ISO27001